Privacy Policy

1. Introduction

SparkLocally ("we", "us", or "our") operates the website at sparklocally.pages.dev (the "Site"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site or engage our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

We reserve the right to make changes to this policy at any time. We will indicate the date of the most recent revision at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide Directly

• Contact forms: When you submit a contact or quote request form, we collect your name, email address, phone number (if provided), business name, and the content of your message.
• Booking requests: When you schedule a consultation through our booking tool, we collect your name, email address, and any details you provide about your business or project.
• Email correspondence: If you contact us directly by email, we retain the content of that correspondence and your contact details.

2.2 Information Collected Automatically

When you visit the Site, certain information is collected automatically by our servers and third-party analytics tools, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Referring URL and exit pages
• Pages viewed and time spent on each page
• Date and time of your visit
• Device type (desktop, mobile, tablet)

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on the Site, analyze usage patterns, and understand where our visitors come from.

3.1 Types of Cookies We Use

• Essential cookies: Required for the Site to function correctly. These cannot be disabled.
• Analytics cookies: Used to understand how visitors interact with the Site (e.g., pages visited, session duration). We use Google Analytics for this purpose (see Section 4).
• Functional cookies: Used to remember your preferences and improve your experience on return visits.

3.2 Managing Cookies

Most browsers allow you to refuse or delete cookies through their settings. Disabling cookies may affect the functionality of certain parts of the Site. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

4. Third-Party Services

We use the following third-party services to operate the Site and deliver our services. Each has its own privacy policy governing how it handles data.

4.1 Google Analytics

We use Google Analytics to collect anonymized data about how visitors use the Site. Google Analytics uses cookies to track sessions and interactions. The data collected is aggregated and does not personally identify you. We have enabled IP anonymization on all Google Analytics tracking.

For more information, see Google's Privacy Policy.

4.2 Sanity (Content Management)

Our blog and portfolio content is managed through Sanity, a headless content management system. Sanity stores content data on its servers. No personal visitor data is shared with Sanity. For more information, see Sanity's Privacy Policy.

4.3 Resend (Email Delivery)

When you submit a contact or quote request form, your submission is processed and delivered to us via Resend, a transactional email service. Resend receives your name, email address, and the content of your message solely for the purpose of delivering that message to us. For more information, see Resend's Privacy Policy.

4.4 Cal.com (Appointment Scheduling)

We use Cal.com to facilitate consultation bookings. When you book an appointment, Cal.com collects your name, email address, and any notes you provide. This data is used solely to schedule and manage your appointment. For more information, see Cal.com's Privacy Policy.

5. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To schedule and manage consultations or appointments
• To send you information about our services, promotions, or updates (only where you have opted in or where permitted by law)
• To analyze Site usage and improve our content, design, and performance
• To detect and prevent fraud or abuse
• To comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact form submissions and email correspondence are retained for up to three (3) years unless you request earlier deletion. Analytics data is retained according to the default retention settings of the respective third-party service.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include HTTPS encryption for all data transmitted to and from the Site, access controls, and use of reputable third-party service providers with their own security programs.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use caution when sharing personal information online.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Objection: Object to our processing of your personal information for direct marketing purposes.
• Portability: Request a machine-readable copy of your personal information where technically feasible.
• Opt-out of communications: Unsubscribe from marketing emails at any time using the unsubscribe link in any email we send.

To exercise any of these rights, please contact us using the details in Section 10. We will respond to verified requests within 30 days.

9. Children's Privacy

The Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: